Article 1: General information
This Shipping Policy applies to all products purchased on the website lentrepotduchanvrier.com (the "Site"), published by Couturier Business Inc EURL, operating under the trade name "L'entrepôt du chanvrier", whose registered office is located at 231 Rue Saint Honorée, 75001 Paris.
Article 2: Delivery area
L'entrepôt du chanvrier delivers throughout France, Corsica and the European Union. For deliveries outside this area, please contact us directly.
Article 3: Delivery times
Orders are generally dispatched within 24 hours of receipt of payment. This time may vary according to stock availability and logistical constraints.
Delivery times may be longer for orders destined for the European Union due to transport delays and customs procedures.
Article 4: Delivery methods
We offer several delivery methods, the details and costs of which will be specified when the order is finalized. Standard shipment within France is by Chronopost, but other options may be available, including for deliveries within the European Union.
Article 5: Delivery tracking
Once the order has been dispatched, we provide the buyer with a tracking number which enables him to follow the delivery of his parcel in real time on the carrier's website.
Article 6: Receipt of order
Upon receipt of the order, it is the buyer's responsibility to check the condition of the parcel and to report any anomaly (damaged parcel, already opened, etc.). In the event of non-conformity of the products delivered, the buyer may exercise his right of withdrawal in accordance with our Refund and Return Policy.